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Insights on Voice AI

Engineering deep dives into production-grade conversational infrastructure.

Voice AI Observability In Production
June 22, 2026

Voice AI Observability In Production: What To Track On Every Call

What to track on every production voice call across system, audio, conversation, and operations layers, so failures get localized and routed to the right owner.

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Voice AI Observability
May 2, 2026

Voice AI Observability for Speech to Speech Models

Every voice AI deployment sits at a wall: "how do we know it's working?" This is how we built Lens to solve the observability gap in production speech-to-speech models.

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Full Duplex Speech Models
May 1, 2026

What Full-Duplex Speech Models Actually Change in Voice AI

Full-duplex speech models eliminate the format conversion step where cascaded voice AI loses tone, emotion, and context. The architectural case, with real numbers.

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